On behalf of the entire staff,
welcome to the NEA
Baptist.
With your admission to the hospital, you become
our guest as well as our patient. The primary interest
of everyone here is to make your stay as pleasant
as possible and to hasten your recovery.
Our
overall goal is to practice the “golden rule.”
We strive to treat each patient in the same way
that we would want to be treated if we were a
patient at NEA Baptist.
We
hope this web site answers some of the questions
you may have. It is our aim to constantly strive
for further improvement in our services, and we
welcome your comments and suggestions as to how
we may serve you.
ADMISSION
/ DISCHARGE
Your admission to NEA Baptist is scheduled
by your doctor, who is a member of our medical
staff. Patients are requested to pre-admit at
their earliest opportunity. The pre-admission
procedure saves you valuable time and makes the
admission process easier. Patients are asked
to arrive at Admissions (located in the main
lobby of the hospital) between 6:00 a.m. and
4:30 p.m. weekdays. Admissions are handled through
the Emergency Room on Saturday, Sunday and after
hours.
We will make every effort to accommodate your
preference in room assignment. However, room assignment
is also determined by factors such as your doctor’s
orders, the type of care you need, and room availability.
Critically ill and emergency patients receive
immediate attention and first priority for admission.
The Admissions phone number is 972-7252.
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WHAT TO BRING
You will need only a minimum of personal items
such as gowns, pajamas, robe, slippers, and
essential toiletry articles. You should bring
insurance information such as your insurance
card, claim forms, Medicare or Medicaid card
or military ID (Champus). Be sure to bring
your own containers for glasses, contact lenses
or dentures. Bring your current medications.
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VALUABLES
Please do not bring valuables with you to the
hospital. NEA
Baptist
will only be responsible if these items are deposited
in our safe upon your admission.
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FOR YOUR SAFETY
One of our prime concerns is the safety of our
patients, visitors, and employees. You can
help us to ensure safety by observing the following
regulations.
• Please bring all home medications
to insure accurate documentation
upon admission. Your physician and pharmacy will tend to your medication needs
during your hospital stay.
• Please do not bring electrical appliances to
the hospital. Any
electrical equipment you bring such as an electric razor, curling iron, etc.,
must be checked by the Engineering Department prior to use in the hospital. A
nurse on your unit will contact Engineering to provide this service to you.
• Please call a nurse and ask for help. This
can help prevent an
accidental fall.
• Please do not attempt to get in or out of a wheelchair
without
assistance.
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VISITING HOURS
General visiting hours are from 6:00 a.m. - 9:00 p.m. In
the Intensive Care areas (lCU/CCU) there is no
visiting between 6:45 a.m. - 8:00 a.m. and 6:45
p.m. - 7:30 p.m. No visiting after 9 p.m. until
6 a.m.
Parents are urged to use caution when bringing
children to the hospital as visitors. Likewise,
it is inadvisable to have visitors who are ill.
If you have a question on the number of visitors
permitted, please ask a nurse.
Please not not leave children unattended
- Rest is vital. Please respect the need for
a quiet environment.
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SMOKE-FREE
POLICY
NEA Baptist serves as a model for our
community in the area of promoting the good health
of our staff and influencing public attitudes
about smoking.
Effective October 1, 2005 Arkansas State Law
(Act 134) prohibits the use of tobacco products
within our facilities or on the hospital campus/properties.
NEA Baptist supports this law; therefore,
smoking or the use of other tobacco products
is no longer allowed by our employees, patients
and visitors on the premises.
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MAIL
& EMAIL
Our volunteers will deliver mail addressed
to you to your room. The mailing address for
the hospital should be posted as:
YOUR NAME
NEA Baptist
3024 Stadium Blvd.
Jonesboro, AR 72401
Mail received after you have been discharged will be forwarded to your home.
Patients may also receive
e-mails through our website at www.neamedicalcenter.com. These e-mails are
distributed daily, M-F.
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FLOWERS
Flowers will be brought directly to your room
as they are received
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NEWSPAPERS
The local newspaper is provided and delivered,
free of charge, to each patient by our Auxiliary.
Newspaper vending machines are located at the
north end of the hospital by the gift shop.
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HOUSEKEEPING
If you need assistance with housekeeping or linen
service in your room, please contact your nurse
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FAMILY WAITING ROOMS
For the convenience of your family and friends,
the waiting rooms are located near the nurses¹ stations.
You are asked to help keep noise to a minimum,
as patients may be resting. A separate waiting
room for family members of patients undergoing
cardiac surgery is located on the second floor.
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DINING ROOM
The hospital maintains a cafeteria on the first
floor for the convenience of our visitors. Hours
of operation are:
Breakfast 6:30 a.m. – 8:30 a.m.
Lunch 11:00 a.m. – 1:30 p.m.
Dinner 4:15 p.m. – 5:45 p.m.
Snacks and refreshments are available 24 hours
a day from vending machines located in the cafeteria.
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DIETARY
Dietitians are specialists in food and nutrition.
In accordance with your physician’s order, they
help you select your special diet. If you have
questions for a Dietitian, call 7344.
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CASE MANAGEMENT
On your physician¹s order, a case manager
will counsel with patients and their families,
assist with home care arrangements, refer to
other community services, and coordinate placement
in extended care facilities upon discharge. If
you need help to know what services might be
available to you in your recovery, please request
to consult with a case manager.
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NONDISCRIMINATION POLICY
IIn accordance with Title VI and VII of the Civil
Rights Acts of 1964 and their implementing
regulations, NEA Baptist will, directly
or through contractual or other arrangements,
admit and treat all persons without regard
to race, color, creed, religion, sex, age,
disability or national origin in its provision
of services and benefits, including assignments
or transfers within the facility and referrals
to or from the facility. Staff privileges are
granted without regard to race, color or national
origin (where appropriate).
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CHAPLAINCY
SERVICES
NEA Baptist is concerned about providing
total care for the patient and recognizes the
importance of the spiritual part of life. Our
chaplain can be reached by telephone extension
7470 or by calling the Switchboard “0” to page.
The Chaplain is available for crisis, counseling,
support in facing illness, and help with spiritual
concerns of the family as well as the patient.
In addition, clergy of any denomination can be
contracted to assist in meeting your particular
religious needs. A prayer chapel is open at all
times for use by the patients, families, and visitors.
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ORGAN AND
TISSUE
DONATION
NEA Baptist is required by law to inform
the family of a potential donor, the option of
donating an organ and / or tissue for transplantation.
NEA
Baptist
has a procedure for making these arrangements.
If you have general questions about organ and
/ or tissue donation, please contact the Chaplain,
7470 (or 972-7470 if calling from outside the hospital.
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ETHICAL ADVISORY COMMITTEE
In this age of high technology, ethical dilemmas
confront patients, families, physicians and hospital
staff. Such dilemmas may include deciding appropriate
initiation or termination of life-sustaining treatments
when death is imminent. The Ethical Advisory Committee
may serve as a resource to you in addressing these
issues. You can request the committee’s assistance
by asking your physician, your nurse, or calling
the chaplain.
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PATIENT EDUCATION
Educational materials are available for many conditions
that may require hospitalization. Television programming
is available at certain times to aid patients
in specialized teaching, such as diabetes education.
Consultation with professionals, like the Dietitian,
may be arranged, as required. To access patient
education, please ask your doctor or attending
nurse.
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GOING HOME
An important stage in your recovery is discharge from the hospital. In order
to simplify this process, you will need to remember these steps.
• Your physician will write a discharge order on
your chart when you are
medically ready to leave the hospital.
• Discharge information will be discussed with
you, including medications, diet, and allowable
physical activity. Your doctor will also let you know if an office visit is necessary
after your discharge.
• Check your room for personal belongings and reclaim
your valuables from
the hospital safe, if needed.
• When your transportation arrives, please allow
us to escort you from
the hospital. Covered entrances are available at the main entrance to the hospital
and The Women¹s Center.
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